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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of AILEN PONTES

AILEN PONTES

February 27, 2026

5  out of  5
rating by AILEN PONTES
"I was looking to lower my high cost of auto insurance with company x. I saw a gentleman at my neighbors home taking pictures and asked what he was doing. Julio explained he was with State Farm That is when I asked him about his premiums . Julio explained he could help me. When we sat down at his office and ran the numbers I was in shock. Julio lowered my auto and home insurance policy to half."
We responded:
"Ailen, thank you for sharing your experience! We're thrilled to hear that Julio was able to significantly lower your auto and home insurance premiums. It's great when a knowledgeable agent can make such a positive difference!"
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SeVeRe Creature

January 20, 2026

5  out of  5
rating by SeVeRe Creature
"Devin Hidalgo, and Melissa have been such amazing agents i appreciate everything they've helped me with i will continue to be with them. Connecting with they're clients is always a goal for them and making sure to find the best plan that fits for you. One thousand percent recommend state farm insurance. 🙏💙"
We responded:
"Melissa is truly wonderful. We are so lucky to have her as part of our team. Thank you so much for the kudos."
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Lreynaldo Gaitan

December 30, 2025

5  out of  5
rating by Lreynaldo Gaitan
"Excellent experience"
We responded:
"Thank you for visiting with us! It was our pleasure providing you with the service that you deserve. "
Profile photo of Asghar

Asghar

December 16, 2025

5  out of  5
rating by Asghar
"Reliable coverage and outstanding customer service. They truly put their customers first and made sure I had the right policy for my needs. I wouldn’t go anywhere else for auto insurance."
We responded:
"It is always our pleasure to be of service, Asghar. We know there are so many places you can get auto insurance in San Antonio. We want to stand out above the rest by not only offering a superb product but with our knowledge and our customer service skills. Thank you so much for choosing Devin Hidalgo State Farm today. "
Profile photo of Leane Gonzales

Leane Gonzales

October 29, 2025

5  out of  5
rating by Leane Gonzales
"Julio was my insurance agent and he did a phenomenal job in helping me get life insurance and was very knowledgeable and walked me through the entire process with patience!"
We responded:
"Great to hear, Leane! Julio is top notch. "
Profile photo of Cali Redd

Cali Redd

October 28, 2025

5  out of  5
rating by Cali Redd
"Melissa is knowledgeable, helpful, and prompt to respond."
We responded:
"Thanks a million for the kind words, Cali!Melissa always hits the mark 🎯"
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Erin Hoel

October 21, 2025

5  out of  5
rating by Erin Hoel
"State Farm Insurance has been a household company for years. Great service and great agents!"
We responded:
"Thanks for the kind works, Erin. State Farm has been in business for over 100 years. No small feat. "
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Irma Pulido

October 21, 2025

4  out of  5
rating by Irma Pulido
"Great customer service. Thank you for answering all of my questions!"
We responded:
"Irma, we will work very hard to move your review to 5 stars in the near future. Thank you for letting us know we have room to improve. "
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Isabel Caballero

October 21, 2025

5  out of  5
rating by Isabel Caballero
"Devin Hidalgo, Great agent! Working with extraordinary team members, Thank you."
We responded:
"It was our pleasure, Isabel!"
Profile photo of Eddie Caballero

Eddie Caballero

October 21, 2025

5  out of  5
rating by Eddie Caballero
"I highly recommend the Hidalgo team they are so helpful with all my insurance needs. They are like family, great people and very knowledgeable."
We responded:
"Thank you for the kudos, Eddie. Your business means the world to us. "
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Issac Martinez

October 20, 2025

5  out of  5
rating by Issac Martinez
"Julio was very amazing at guiding me thru the process of life insurance. I definitely recommend Julio if you ever have any questions!"
We responded:
"We are super excited to help you with your life insurance, Issac. Julio is excellent at helping our customers identity their life needs. Couple that with being a cool guy, and we have a Team Member for the ages. "
Profile photo of Jessica Caballero

Jessica Caballero

October 20, 2025

5  out of  5
rating by Jessica Caballero
"Devin Hidalgo and his team are very friendly, knowledgeable and helpful. Looking forward to working with them in the future!!"
We responded:
"Thanks a million, Jessica! We aim to please. "
Profile photo of Albert Gonzalez

Albert Gonzalez

October 20, 2025

5  out of  5
rating by Albert Gonzalez
"Amazing service with julio de la cruz, was shopping around for life, home owners and car insurance. Was able to beat the price i was getting everywhere and got me more coverage."
We responded:
"Sounds like Julio was able to supersize your coverage. What a super job, Julio!"
Profile photo of Mychal Olguin

Mychal Olguin

October 20, 2025

5  out of  5
rating by Mychal Olguin
"Julio has made my process smooth and helped me understand my life insurance policy. He is very responsive to my emails and calls."
We responded:
"Julio hits the mark 🎯 whether it’s life insurance, auto insurance, or home insurance. Thank you, Mychal!"
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Natalie McLean

October 14, 2025

5  out of  5
rating by Natalie McLean
"Angie makes everything easy and stress-free. Always great service and so kind to work with!"
We responded:
"Angie is one of the great ones. Thanks for the kind words, Natalie. "
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Michelle

October 14, 2025

5  out of  5
rating by Michelle
"⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about my State Farm agent, Angie! She’s always friendly, professional, and goes above and beyond to make sure I understand my coverage and get the best rates possible. Anytime I’ve had a question or needed help, she’s quick to respond and genuinely cares about her clients. It’s so refreshing to work with someone who treats you like a person, not just a policy number. I highly recommend Angie to anyone looking for an agent who truly looks out for you!"
We responded:
"Wow! We really appreciate the recognition of the hard work and dedication shown by Angie. She is one for the ages. Thank you for the wonderful review, Michelle. "
Profile photo of Triet Tran

Triet Tran

October 12, 2025

5  out of  5
rating by Triet Tran
"Thank you for your help in my auto and life insurance. Angie and Melissa were truly helpful and knowledgeable."
We responded:
"Our team is here to help guide you in protecting what is most important to you. Life insurance and auto insurance are two very importance facets to complete your coverage. Melissa and Angie are two of the best anywhere. "
Profile photo of Gael Huntsman

Gael Huntsman

October 12, 2025

5  out of  5
rating by Gael Huntsman
"Thank you so much for help with my life insurance! Melissa was so helpful"
We responded:
"Melissa is truly helpful with navigating the life insurance landscape. Welcome Gael!"
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Matt

October 12, 2025

5  out of  5
rating by Matt
"Thank you so much for help with my auto insurance! Julio and Devin were wonderful to talk to and helped me understand so much!"
We responded:
"It was wonderful meeting with you Matt. Glad we could help with your auto insurance. "
Profile photo of Val Brackett

Val Brackett

October 10, 2025

5  out of  5
rating by Val Brackett
"Devin is an absolute rock star! We were shopping for a new homeowners insurance policy, and he jumped on it right away. As a roofing company, we work with insurance all the time—and honestly, we usually cringe when we see State Farm on a policy. But Devin completely changed our perspective. We’ve seen firsthand how he takes care of his customers—following up, making sure everything is going smoothly, keeping us on track, and most importantly, ensuring his clients are personally taken care of. We decided to quote our own policy with him and couldn’t be happier with the results. He was prompt, knowledgeable, and really listened to what we wanted and needed. We highly recommend Devin for all your insurance needs!"
We responded:
"Glad to be of service Val. It’s an honor to show you how I earn business. Thank you for the kind words. "
Profile photo of Megan Keller

Megan Keller

October 10, 2025

5  out of  5
rating by Megan Keller
"We have our business and personal insurance through State Farm Devin Hildago. They go above and beyond for their clients! Melissa Nichols is amazing and so quick to respond to all my emails. Their prices are competitive and customer service is five stars! ⭐️"
We responded:
"We love working with you Megan. Thank you so much for your business. "
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C G

October 10, 2025

5  out of  5
rating by C G
"I recommend working with Melissa and her team ⭐️ I purchased renters insurance for myself and referred residents from properties I work at and will continue to do so because the prices have been lower than other companies for the same requirements 🥳🏡"
We responded:
"Glad to be able help with renters coverage. Thanks for the shout out, C G! "
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Justin Loucks

October 10, 2025

5  out of  5
rating by Justin Loucks
"This State Farm office is where it’s at! Prompt, professional, and willing to go the extra mile. Angie, Melissa, Devin, and the whole crew knock it out of the park—every time. I tell my friends, family, and co-workers to come here because they actually like helping people… I’m starting to think they might be superheroes in business casual."
We responded:
"Glad to help, Justin!"
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Marisela M

October 10, 2025

5  out of  5
rating by Marisela M
"Thanks for the help Angie"
We responded:
"Our pleasure to be able to assist, Marisela. "
Profile photo of Julio De La Cruz

Julio De La Cruz

August 30, 2025

5  out of  5
rating by Julio De La Cruz
"At first when walking in I had questions about life insurance, and I wasn't sure where to start. But Julio helped me every step of the way, helping me understand the policy best tailored to fit my needs. Great service and I recommend everyone stop by for their insurance needs!"
We responded:
"Julio, we were happy to be able to answer all of your life insurance questions. We bring value to these conversations through our knowledge, empathy, and listening to what is most important to you. Glad to hear we hit the mark!"