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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julio Delacruz

Julio Delacruz

September 5, 2024

5  out of  5
rating by Julio Delacruz
"Wow words could not express how much help the Devin Hidalgo team helped they were attentive and very professional. If you are in the market for car insurance home insurance and or life and health insurance give Devin a call I promise it’s worth your time!!! Ps. If I were you I would ask for Jeremy but everyone is amazing but just a hint for the best service.💯"
We responded:
"Glad to be of service Julio! Thank you so much for the kudos. "
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Jerrime Castle

September 5, 2024

5  out of  5
rating by Jerrime Castle
"Got my auto and renters insurance set up today. Julio was the best agent ever! Nice place and great people."
We responded:
"Thanks a million, Jerrime! We aim to please. Welcome to our State Farm family. "
Profile photo of Melanie

Melanie

July 19, 2024

5  out of  5
rating by Melanie
"I just got off the phone with Melissa. She was such a delight and so helpful. This office is wonderful."
We responded:
"Thank you for the kind words Melanie. Melissa is absolutely one of the best. I am delighted to hear you had near perfect experience. "
Profile photo of Carmen Marrero

Carmen Marrero

June 28, 2024

5  out of  5
rating by Carmen Marrero
"Very professional , Very helpful ,"
We responded:
"Thank you Carmen! It was a pleasure working with you. Welcome to San Antonio. "
Profile photo of kristoffer price

kristoffer price

June 27, 2024

5  out of  5
rating by kristoffer price
"What an amazing experience! Thank you Bernie for taking the time to explain the details and ensure our family is properly covered for whatever the future may hold. Much appreciated."
We responded:
"Thank you Kristoffer! Bernie is one of the best. I am happy to hear you had a great experience. We are so grateful for your business. "
Profile photo of Amy Cameron

Amy Cameron

June 19, 2024

5  out of  5
rating by Amy Cameron
"Both insurance representatives that I spoke to gave me the information I was looking for , quoted me accurately and answered all my questions. The team worked well together and I appreciate their help getting me set up with State Farm."
We responded:
"Glad to hear we hit the mark, Amy. Thank you so much for sharing your experience. We greatly value your business!"
Profile photo of Adam Kellen

Adam Kellen

May 23, 2024

5  out of  5
rating by Adam Kellen
"Devin and his team have always been responsive and focused on providing the best service they can. I switched to State Farm with them and have been able to save a decent amount of money each year and have never had any complaints."
We responded:
"Thanks for the vote of confidence Adam! We truly do appreciate your business. "
Profile photo of Haley Hernandez

Haley Hernandez

May 9, 2024

5  out of  5
rating by Haley Hernandez
"They've always been awesome on helping out with deals to lower our monthly payment and super friendly , every time I call they always pick up and it's just great service over all !"
We responded:
"Thanks for the kudos, Haley! We are here for you every time you need us. "
Profile photo of Elizabeth Gallardo

Elizabeth Gallardo

May 9, 2024

5  out of  5
rating by Elizabeth Gallardo
"Devin is awesome! We love this place. Thank you so much for helping me and my family."
We responded:
"It’s our pleasure Elizabeth! Thank you so much for the high praise. "
Profile photo of Cameron McInnis

Cameron McInnis

May 9, 2024

5  out of  5
rating by Cameron McInnis
"We have literally all of our policies, business and personal through them. They’ve always been prompt and helpful when needed. Highly recommend."
We responded:
"Thanks a million, Cameron! We really appreciate your business. "
Profile photo of Mason Herzog

Mason Herzog

May 6, 2024

1  out of  5
rating by Mason Herzog
"The agency is terribly mismanaged; I highly recommend avoiding them altogether. They removed a discount claiming we 'didn't sign a document,' yet they never even sent us the document. Initially, they blamed a former employee for setting up our account. When I spoke with Devin, he insisted he texted the number I'm calling from about a document needing signing. However, it's amusing because my number isn't linked to the account. I explained that I understand mistakes can happen, but it's unfair to charge us more for their error, especially when we can't sign a document we never received. Devin was unwavering in blaming us. I wasn't seeking a refund; I simply wanted them to make things right by issuing a credit on our next bill. Additionally, they disclosed all my girlfriend's account information to me, even though I wasn't listed on the account the day before. Then today, Devin claimed that sharing any information is illegal, yet his employee had no issue doing so yesterday and even sent an email admitting it. When I pointed out their disregard for the law, Devin became defensive and abruptly ended our call."
We responded:
"We appreciate your feedback and are sorry to hear about your negative experience. Our goal is to provide excellent service to all our clients, and we regret that we didn't meet your expectations. Please contact our customer service team at (210)688-0422 so we can better understand your situation and work towards a resolution."
Profile photo of Bili Mata

Bili Mata

May 3, 2024

5  out of  5
rating by Bili Mata
"👍👍"
We responded:
"Thanks Bill!"
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Luke

May 3, 2024

5  out of  5
rating by Luke
"Melissa and the crew are super helpful!"
We responded:
"Thanks Luke!"
Profile photo of Tiora Zuniga

Tiora Zuniga

May 3, 2024

5  out of  5
rating by Tiora Zuniga
"Angie was very helpful and easy. I was able to get quoted with renters insurance and save under a few minutes."
We responded:
"We are always here to help. Thank you, Tiora!"
Profile photo of Raquel Bogart

Raquel Bogart

April 30, 2024

5  out of  5
rating by Raquel Bogart
"Best Service EVER!"
We responded:
"Thank you so much for the kind words, Raquel!"
Profile photo of Derek Cox

Derek Cox

April 29, 2024

5  out of  5
rating by Derek Cox
"I had an exceptional experience with Melissa and Devin Hildagos State Farm agency. From the moment I walked in, their team was incredibly welcoming and attentive. Melissa and Devin took the time to understand my insurance needs and provided me with comprehensive coverage options tailored to my requirements. Their professionalism, expertise, and genuine care for their clients truly set them apart. I highly recommend their agency to anyone seeking top-notch insurance services."
We responded:
"Wow! Thank you Derek for the exceptionally kind words. Our entire team is dedicated to providing exceptional service. Thank you for joining our State Farm family. "
Profile photo of Cameron Mutchler

Cameron Mutchler

April 24, 2024

5  out of  5
rating by Cameron Mutchler
"Melissa was great to work with. Everyone was really friendly and helpful."
We responded:
"Thank you Cameron! We aim to please. "
Profile photo of Just Nova

Just Nova

April 22, 2024

5  out of  5
rating by Just Nova
"I haven’t had any negative issues and Devin will make every effort to support State Farm’s clientele. Other insurances seem to avoid working around any effort. Great job! The staff and service is greatly helpful and much appreciated. Fantastic working as a family"
We responded:
"Thank you so much for your kind review! Our team takes pride in delivering top-notch support to our customers. - Devin "
Profile photo of Channah Israel

Channah Israel

April 19, 2024

5  out of  5
rating by Channah Israel
"Devin is the sweetest and nicest person. She help my husband and I get the best quote. She broke everything down and made our experience very smooth"
We responded:
"Welcome to our State Farm family, Channah! Thank you for the very kind words. "
Profile photo of I Fuentes-Garza

I Fuentes-Garza

April 12, 2024

5  out of  5
rating by I Fuentes-Garza
"Bernie was very helpful! The whole staff works together to get the job done, which makes for great customer service!"
We responded:
"I love this team! Thank you so much for the kind words!"
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lidi salinas

April 9, 2024

5  out of  5
rating by lidi salinas
"great customer services!!"
We responded:
"Thanks a million, Lidi! It was our pleasure to help you. "
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Ben V

April 4, 2024

5  out of  5
rating by Ben V
"Very easy and quick super nice people!"
We responded:
"Thanks Ben! We appreciate your business. "
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Will Brackett

March 22, 2024

5  out of  5
rating by Will Brackett
"Melissa is super helpful and the rest of the office are so friendly! Devin has the best coverage and rates around!"
We responded:
"Thank you Will! Melissa is one of the best in the company. It prides me to know that our office has hit the mark with you and your family. "
Profile photo of Gerardo Guerrero Jr

Gerardo Guerrero Jr

March 22, 2024

5  out of  5
rating by Gerardo Guerrero Jr
"Great service! Professional. Devin and his team are great."
We responded:
"Thanks a million, Gerardo! We appreciate the kind words. "
Profile photo of Alma Mata

Alma Mata

March 15, 2024

5  out of  5
rating by Alma Mata
"Very knowledgeable and helpful, glad to have been assisted by a professional."
We responded:
"Thank you, Alma! We aim to please. "