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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maricela Perez

October 15, 2026

5  out of  5
rating by Maricela Perez
"Julio fue una gran ayuda"
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Anthony Garcia

October 14, 2026

5  out of  5
rating by Anthony Garcia
"I want to appreciate Julio for helping me with renters and life insurance. Couldn't have understood it better without him"
We responded:
"Julio is a wonderful tour guide for understand renters and life insurance. We are happy to hear you had such an easy and understanding experience. Thanks a million, Anthony!"
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Nato

October 12, 2026

5  out of  5
rating by Nato
"Great service, good communication, helped me get a lower price on my insurance."
We responded:
"Glad to be able to help, Neto!"
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Mark Contreras

October 12, 2026

5  out of  5
rating by Mark Contreras
"Kim did a great job reviewing and explaining my coverages and helped me save an extra $50 bucks per month!! She was very knowledgeable, patient and courteous. Devin has a great team of insurance professionals, you won’t be disappointed!"
We responded:
"Kim is one of the best in the industry. We pride ourselves in bringing our best for our customers everyday. Thanks for the great review, Mark!"
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SeVeRe Creature

October 10, 2026

5  out of  5
rating by SeVeRe Creature
"Devin is an amazing agent i appreciate everything he's helped me with i will continue to be with this insurance company. Connecting with they're clients is always a goal for them and making sure to find the best plan that fits for you. One thousand percent recommend state farm insurance. 🙏💙"
We responded:
"Melissa is truly wonderful. We are so lucky to have her as part of our team. Thank you so much for the kudos."
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Carla Guajardo

October 9, 2026

5  out of  5
rating by Carla Guajardo
"My family and I have been with State Farm for many years. When we had to find a new agent because our original agent retired, we were blessed enough to find Devon. He takes amazing care of us and is always available to explain and address any concerns or questions we may have. His staff is amazing and very helpful, too. Angie and Kim have been patient and quick to take care of us too. I would highly recommend Devon and his staff for your insurance needs with State Farm."
We responded:
"Thank you for the kind words, Carla. It’s been a true pleasure to be there for you and your family. My team and I really appreciate knowing we have helped a wonderful family like yours. "
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Austin Lu

October 6, 2026

5  out of  5
rating by Austin Lu
"I’ve only had my drivers license for around 3 years and I was looking around to get some help and Devin and Sofia helped me a lot, and gave me a really easy time on getting my insurance"
We responded:
"Glad to be of service to you, Austin. We are looking forward to being your Agency for the many years to come. Thank you so much for the kind words."
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Tarris Mitchell

October 2, 2026

5  out of  5
rating by Tarris Mitchell
"Devin and his team gave me and my family the most wonderful opportunity to be a part of the state farm family. Thank you"
We responded:
"Thanks a million, Tarris! We appreciate the feedback. Welcome to our State Farm Family. "
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Carol

September 9, 2026

5  out of  5
rating by Carol
"First of all, there was NO barrage of texts, or phone calls. I asked for a quote online. Got it in about 30 minutes or less. I was shocked to see the monthly amount drop by about $90.00! I said, sign me up, not only was it cheaper, it provided me with options I didn’t have w/my current insurance company. My ‘person’ is Marina Smith. I think she is an insurance ‘virtuoso’. She listens, she thinks outside the 4 walls of her office! She tolerated my ‘chattiness’ an attribute I’m not proud of, she never made me feel like I was a bother.

She can be your ‘person’ too. She’s excellent!
Thank you State Farm for being there😊"
We responded:
"Marina checks all the boxes! ✅
Thank you so much for the great review, Carol. I know it means a lot to all of us. Welcome to our State Farm Family. "
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kamila kat

July 8, 2026

5  out of  5
rating by kamila kat
"marina is a true pro."
We responded:
"Marina is a wonderful to work with, Kamila! We are so happy to hear that you approve of her service. Thank you!"
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Christopher Freed

May 20, 2026

5  out of  5
rating by Christopher Freed
"Very helpful, was able to quickly find and resolve a policy payment issue and didn’t try to upsell me on a bunch of stuff I don’t need. Good agent. Would recommend him."
We responded:
"Chris, thank you so much for taking the time to leave this kind review! We’re thrilled we could quickly resolve your payment issue and make the process as smooth as possible. Our goal is always to focus on what you actually need no more, no less. We truly appreciate your recommendation and look forward to being here for you whenever you need us."
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Anthony De La Cruz

April 21, 2026

5  out of  5
rating by Anthony De La Cruz
"Didn't understand Life Insurance until Julio explained it to me! Very patient and understanding! Would recommend!"
We responded:
"One of our resident experts in the life insurance field. Julio has the knowledge and patience to get you the right life insurance plan and explain it in an understandable and conversational way. "
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Monica Padilla

April 20, 2026

5  out of  5
rating by Monica Padilla
"Angie was very helpful when getting quotes for homeowner’s insurance. She was friendly, knowledgeable, and committed to her service. With competitive pricing from other companies, we ultimately decided to go with State Farm because Angie’s experience and demeanor."
We responded:
"Angie’s expertise shines through with her joyful attitude and playful demeanor. No doubt she is top notch. Thank you for the kind words, Monica!"
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Timothy

April 20, 2026

5  out of  5
rating by Timothy
"Melissa was awesome at helping me with my auto and renters insurance! Would recommend her to anyone!"
We responded:
"Glad to hear Melissa was able to provided you with remarkable service for your auto and renters needs, Timothy. "
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Juan Chavez

April 8, 2026

5  out of  5
rating by Juan Chavez
"Julio prepared a great policy for me... Everything I had with my previous insurance AND he saved me a BUNCH OF MONEY!!! 🤑🤑🤑"
We responded:
"Julio is awesome at finding appropriate coverages and finding savings at the same time. I’m glad to hear he worked his magic on you, Juan! 🧞‍♂️🪄🦄"
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Lisa Castro

March 12, 2026

5  out of  5
rating by Lisa Castro
"I am very pleased with the help i get when i speak with Melissa Nichols from State farm, She made the process of us getting home insurance such a breeze, explains everything in detail and is very professional, I would highly recommend State Farm to anyone looking to get home and or car insurance!"
We responded:
"Thank you, Lisa! Melissa is one of the best in the business. She is a leader in understanding home and auto insurance. Her knowledge and experience always shine through. "
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Lieska Villegas

March 4, 2026

5  out of  5
rating by Lieska Villegas
"These people are awesome! Angie was super nice, helpful and very kind to me and my mother. I highly recommend this place if you are looking for car insurance."
We responded:
"Thank you so much for the kind words. We’re glad that Angie was able to provide such a helpful and caring experience while assisting you and your mother with your car insurance needs. We truly appreciate your recommendation. ☺️"
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AILEN PONTES

February 27, 2026

5  out of  5
rating by AILEN PONTES
"I was looking to lower my high cost of auto insurance with company x. I saw a gentleman at my neighbors home taking pictures and asked what he was doing. Julio explained he was with State Farm That is when I asked him about his premiums . Julio explained he could help me. When we sat down at his office and ran the numbers I was in shock. Julio lowered my auto and home insurance policy to half."
We responded:
"Ailen, thank you for sharing your experience! We're thrilled to hear that Julio was able to significantly lower your auto and home insurance premiums. It's great when a knowledgeable agent can make such a positive difference!"
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Lreynaldo Gaitan

December 30, 2025

5  out of  5
rating by Lreynaldo Gaitan
"Excellent experience"
We responded:
"Thank you for visiting with us! It was our pleasure providing you with the service that you deserve. "
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Melissa Martinez

December 18, 2025

5  out of  5
rating by Melissa Martinez
"Thanks for making the change quick and easy!"
We responded:
"We aim to please! Thanks for the great review, Melissa."
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Asghar

December 16, 2025

5  out of  5
rating by Asghar
"Reliable coverage and outstanding customer service. They truly put their customers first and made sure I had the right policy for my needs. I wouldn’t go anywhere else for auto insurance."
We responded:
"It is always our pleasure to be of service, Asghar. We know there are so many places you can get auto insurance in San Antonio. We want to stand out above the rest by not only offering a superb product but with our knowledge and our customer service skills. Thank you so much for choosing Devin Hidalgo State Farm today. "
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Bee Charino

October 30, 2025

5  out of  5
rating by Bee Charino
"State Farm is truly a good neighbor. I had a tire blow out and John from Pop a Lock assisted me and helped me with directions to get back on the backroads from across town on my spare. Received a call few days later from Jessica from State Farm to ensure my loved ones and I were ok due to recent event. Jessica took the time to review my insurance portfolio with me to ensure I had the proper savings and identified any coverage gaps. Many of these coverage gaps were just pennies a month more for far superior coverage. A++++ best in class all around service - it's good to know a company that cares is in your corner where it counts. Highest possible praise."
We responded:
"What a wonderful review of our business. Thank you for the kind words, Bee. Jessica has proven to be a great asset to our team. "
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Leane Gonzales

October 29, 2025

5  out of  5
rating by Leane Gonzales
"Julio was my insurance agent and he did a phenomenal job in helping me get life insurance and was very knowledgeable and walked me through the entire process with patience!"
We responded:
"Great to hear, Leane! Julio is top notch. "
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Cali Redd

October 28, 2025

5  out of  5
rating by Cali Redd
"Melissa is knowledgeable, helpful, and prompt to respond."
We responded:
"Thanks a million for the kind words, Cali!Melissa always hits the mark 🎯"
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Erin Hoel

October 21, 2025

5  out of  5
rating by Erin Hoel
"State Farm Insurance has been a household company for years. Great service and great agents!"
We responded:
"Thanks for the kind works, Erin. State Farm has been in business for over 100 years. No small feat. "