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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elias Avina

March 18, 2025

5  out of  5
rating by Elias Avina
"Devin was very professional and really understood my insurance needs. Very helpfull and genuine. If I could give 6 stars would."
We responded:
"Thanks for the kind words, Elias. We were so happy you to meet you. Thank you for your business. "
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Gianni Barron

February 27, 2025

5  out of  5
rating by Gianni Barron
"I recommend Melissa and Jeremy they helped us with everything! They were great at explaining everything to me. The team is super friendly and knowledgeable on everything."
We responded:
"Thank you for the kind words, Gianni. It was our pleasure to be help you and your family. Thank you so much for your business!"
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SeVeRe Creature

February 20, 2025

5  out of  5
rating by SeVeRe Creature
"I've had some much help from Melissa she's always doing such an excellent job, i feel confident in this insurance cause she will answer the questions i have as best as she can always positive. I appreciate everything i am a satisfied client 🙂 thank you!!😁"
We responded:
"Melissa is truly wonderful. We are so lucky to have her as part of our team. Thank you so much for the kudos."
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Nancy Perera

February 12, 2025

5  out of  5
rating by Nancy Perera
"I recently had Melissa assisted me with my coverage she was very personable and helpful provided exceptional customer service. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you for the very king words, Nancy. Melissa takes extraordinary pride in being thoughtful, caring, and keeping our customers needs at the forefront of everything we do. We are so thankful for your business. "
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Steve Fairweather

January 22, 2025

5  out of  5
rating by Steve Fairweather
"Walked in to an exceptionally warm welcome and quickly knew this was the agent/agency I wanted to cover my assets in the event of an accident. I’m also saving a bunch of money, so that’s a bonus!"
We responded:
"Wow Steve! What a huge compliment. We very much appreciate the kind words. Thank you so much for your business. "
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Anas Hijaz

January 17, 2025

5  out of  5
rating by Anas Hijaz
"Thank you Devin and Julio for helping me get the right coverage for an amazing price I also loved that he helped with my biz and life I really recommend Julio he speaks Spanish too"
We responded:
"Thank you Anas! We like to be our customers one stop shop for all things insurance. Welcome to our State Farm family!"
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Leticia Mejia

January 17, 2025

4  out of  5
rating by Leticia Mejia
"The agent was prompt. He responded in a timely manner and answered my questions."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Anna Lozano

January 9, 2025

5  out of  5
rating by Anna Lozano
"Melissa is super great and professional!! Thank you Melissa"
We responded:
"Thank you for the kudos, Anna! Melissa is one of the best. "
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Emily Lee

December 12, 2024

5  out of  5
rating by Emily Lee
"Love, love, love this office!! I live on the other side of town from them, but Devin always meets me close to my area over a cup of coffee when I need to talk out any changes (or easily over the phone). He’s been handling my life insurance policy for YEARS. I recently just added on my home & vehicles through Julio at his office. They saved me a bunch of money, but my favorite thing is that I get someone from their office on the phone when I call. I would try to reach my prior insurance companies & I would be stuck on a robot chat or in an automated system forever before I could talk to a human. In a time of automation & computers, I love their personal touch, time, and honesty."
We responded:
"It is our pleasure to be able to help, Emily. Thank you so much for your years of trust. We are looking forward to always being there for you. "
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Marques Gomez

November 22, 2024

5  out of  5
rating by Marques Gomez
"Melissa was awesome, she provided great customer service and was very helpful! She was understanding and was able to help me with my Auto and Renters Insurance. I was very impressed!"
We responded:
"Glad we were able to help, Marques. Melissa is one of the best in the business. "
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Adrian Hernandez

November 22, 2024

5  out of  5
rating by Adrian Hernandez
"It can be hard when deciding which insurance company to choose because you want to ensure you have the best quality and they are reliable, I can say for sure Devin Hildago and His team with state farm is AMAZING, they are always on top of everything and ensure you have a smooth process with anything and everything you require assistance with, just know they’ve got you covered!"
We responded:
"Wow, what a great review, Adrian! Thank you for the kind words. We are so happy to be able to earn and retain your business. "
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Tosek

November 19, 2024

5  out of  5
rating by Tosek
"Angie, Devin, and Melissa are awesome!!!"
We responded:
"Thank you for the kudos! We like to hear about how great we are. 😉☺️☺️"
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Josh DeLeau

November 15, 2024

4  out of  5
rating by Josh DeLeau
"They always answer my questions quick and don’t push me on up sales."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Chris Calland

November 13, 2024

5  out of  5
rating by Chris Calland
"Mr Hildago and his agency are very personable and eager to answer all my insurance questions! I highly recommend them!"
We responded:
"Thanks a million, Chris! Glad to be of service to you and your family. "
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DAVID DAYWOOD

November 8, 2024

5  out of  5
rating by DAVID DAYWOOD
"Melissa Nichols always goes above and beyond to make sure I’m taken care of!"
We responded:
"Thank a million, David! Melissa always hits the mark 🎯"
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Harlan McCaskey

November 7, 2024

5  out of  5
rating by Harlan McCaskey
"I truly love and appreciate the help and service I get from the Devin Hidalgo State Farm Team. I've been with them for a few years now. Melissa Nichols... she's the best! She handled my delicate situation quickly and with respect! They are my recommendation anyone seeking auto insurance! Thank you for everything you do team! ❤️"
We responded:
"It’s our pleasure Harlan! Thank you for choosing Devin Hidalgo State Farm. We are truly grateful for your business. "
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Alfred Medina

November 3, 2024

5  out of  5
rating by Alfred Medina
"Julio from state farm helped me out with getting my home insurance lower than what I was paying, very quickly. With home and auto under state farm I got great discounts. I will be recommending state farm to friends and family"
We responded:
"Glad we were able to help you Alfred. Julio is always there help. We very much appreciate your long term business. "
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Katia Diamante

November 1, 2024

5  out of  5
rating by Katia Diamante
"Y'all, I hate shopping for insurance. So much so, that by the time that I actually decided to go ahead and start shopping, I was frustrated and not exactly sure what to do about the soaring prices in the San Antonio area - I'm sure y'all know all about that. Let me tell you, the best decision I made was getting a quote with Julio de la Cruz. He was patient, understanding, professional, friendly, and most of all, responsive. He not only helped me get a better quote on my Homeowners Insurance, he set me up with a fantastic Auto policy that fit my budget. I'm not one for writing reviews, especially not long ones, but he deserves it. He's been a dream to work with and has made the whole process easier, from start to finish. Thanks Julio and State Farm!"
We responded:
"Thank you Katia! I am so pleased to hear that we hit a home run with your policies. Julio cares so much about everyone he helps. Thank you for taking the time to leave such a nice review. "
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Alonso C.

October 24, 2024

5  out of  5
rating by Alonso C.
"Julio de la Cruz. Thank you for your help with my policy"
We responded:
"Glad we could be of service, Alonso."
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Maricela Castillon

October 23, 2024

5  out of  5
rating by Maricela Castillon
"Excelente atención y servicio. Gracias Julio De La Cruz"
We responded:
" Muchas gracias, Maricela! Es un placer servirle."
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Melissa Goerner

October 22, 2024

5  out of  5
rating by Melissa Goerner
"Julio and Devin made my transition from my previous policy holder to State Farm so easy, great friendly attitudes. They made me feel comfortable and everything was SO EASY to understand. I would recommend them over and over, appreciate the AMAZING discount, bonus!!"
We responded:
"We were so happy we were able to earn your business, Melissa. Thank you for giving us an opportunity. "
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Ronald Perkowski

October 22, 2024

5  out of  5
rating by Ronald Perkowski
"I've had the good fortune to work with Devin and his staff for two years now in a complex insurance environment- his advisor ce has been superb and they have been essential in navigating the State Farm bureaucracy. Kudos as well to Melissa but all the staff is good."
We responded:
"Thank you so much Ron! It’s always a pleasure to work with you and we are so grateful for your business. "
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Flavor Wave

October 21, 2024

5  out of  5
rating by Flavor Wave
"Thank you so much to the Hidalgo agency for there assistance with my insurance if I can recommend anyone it’s them and I was specifically helped by Julio and he was so nice he even broke down how my insurance worked. Thank you and definitely would recommend 10/10"
We responded:
"Thank you Flavor Wave! Glad to hear that Julio was such a big help to you. Welcome aboard!"
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Maricella Cardoza

October 18, 2024

5  out of  5
rating by Maricella Cardoza
"We have several insurance policies with State Farm, and the agents at the 1604/Braun location are always so friendly and helpful when I have a question. They are always looking for the best comparable coverage for lower cost. I highly recommend State Farm for your auto, home and life insurance needs. Ask for Jerrime Castle!"
We responded:
"Thank you Maricella! We are so happy to hear we are hitting the mark! Kudos to Jerrime for ensuring your 100% satisfaction. "
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Joshua Edmond

October 17, 2024

5  out of  5
rating by Joshua Edmond
"Devin and Melissa were very attentive and are always helpful with my processing over the phone! 10/10 service!"
We responded:
"Thank you for the kind words Joshua! We appreciate you. "